Refund Policy

This Refund Policy explains how refunds, cancellations, and credit purchases are handled on Catalogify.

Last Updated: June 2026

1. Introduction

This Refund Policy explains how refunds, cancellations, and credit purchases are handled on Catalogify.

By purchasing credits or using our services, you agree to the terms outlined in this Refund Policy.

Catalogify operates on a prepaid credit system.

Users may purchase credits to access AI-powered image generation and related services available on the Platform.

Credits are added to the user's account wallet after successful payment processing.

Once credits have been successfully added to a user's account wallet, the purchase is considered final and non-refundable.

Refunds will not be provided for:

Users are encouraged to carefully review their purchase before completing payment.

If credits are not successfully added to your account despite a completed payment, please contact our support team.

Upon verification, Catalogify may:

Any such cases will be reviewed individually.

In rare situations involving:

Catalogify reserves the right to review the matter on a case-by-case basis and determine an appropriate resolution.

Approval of refunds in such cases is solely at the discretion of Catalogify.

Users are encouraged to contact Catalogify before initiating a chargeback or payment dispute with their bank or payment provider.

Where a payment dispute is filed, Catalogify may temporarily restrict access to the account while the matter is investigated.

Catalogify reserves the right to modify or update this Refund Policy at any time.

Any changes will become effective immediately upon publication on this page.

Continued use of the Platform after such updates constitutes acceptance of the revised policy.

For questions regarding this Refund Policy, please contact:

Catalogify

A Product of Generation Next